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Cabot Credit Management Group Limited

Financial Ombudsman decision DRN-6301186 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Payment delayed or failed, Data and privacy

In the Ombudsman’s words

In March 2025 his payment made from his bank – who I’ll refer to as S – wasn’t credited to his debt with Cabot.Payment delayed or failed

Mr P complains Cabot Credit Management Group Limited trading as Cabot Financial (Europe) Limited unlawfully obtained his current account information to trace a payment he’d made to a debt.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6301186.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.