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Oodle Financial Services Limited

Financial Ombudsman decision DRN-6287949 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

Ensure that any adverse information about the hire purchase agreement that it’s reported to the credit reference agencies is removed from Mr O’s credit file.Credit file reporting

Mr O complains that a car that was supplied to him under a hire purchase agreement with Oodle Financial Services Limited, trading as Oodle Car Finance, wasn’t of satisfactory quality.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6287949.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.