Barclays Bank Plc
Financial Ombudsman decision DRN-6276539 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon May 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Identity checks and access
In the Ombudsman’s words
Mr S complains that Barclays Bank UK PLC recorded a marker about him with Cifas, a fraud prevention databaseCredit file reporting
He also said he had never made a mortgage application to Barclays and some of the details Barclays had about the application (the email address, phone number, and the bank statement) weren’t his.Identity checks and access
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6276539.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.