Leeds Building Society

Financial Ombudsman decision DRN-6215800 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Apr 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

allowed his estranged wife (who I will refer to as Ms X) to take a new preferential interest rate product on their jointly held mortgageInterest and rates

Leeds has said it considers each case individually, and here it convened a senior panel to reach the decisionMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6215800.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.