Moneybarn Limited
Financial Ombudsman decision DRN-6203703 Upheld
Upheldoutcome, as published by the Ombudsman
£2,779redress stated in the decision
Wed Jul 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Moneybarn failed to provide any help or meaningful assistance despite them being aware of his health issues and financial difficulties.Treatment in financial difficulty
They are obliged to report missed payments and defaults to the credit reference agencies.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6203703.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.