Santander UK Plc
Financial Ombudsman decision DRN-6178631 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jul 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
Mrs C complains that Santander UK Plc declined her application for a new bank account.Account closed or refused
Mrs C also raised that she was unhappy Santander had carried out a hard credit check following her application.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6178631.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.