Firms › Admiral Financial Services Limited ›
Admiral Financial Services Limited
Financial Ombudsman decision DRN-6174728 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Unauthorised transaction
In the Ombudsman’s words
Mrs M says she fell victim to a scam after expressing an interest in a cryptocurrency investment opportunity.APP scam refund refused
Mrs M complains Admiral Financial Services Limited trading as Admiral Money (Admiral) has held her liable for a loan that she says she did not agree to.Unauthorised transaction
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6174728.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.