FCE Bank Plc

Financial Ombudsman decision DRN-6154107 Upheld

Upheldoutcome, as published by the Ombudsman

£4,360redress stated in the decision

Thu Jul 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

FCE should remove any adverse information from Mr R’s credit file in relation to the agreement.Credit file reporting

Mr R complains that a car he acquired through a hire purchase agreement financed by FCE Bank Plc (FCE) was misrepresented to him.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6154107.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.