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Kensington Mortgage Company Limited

Financial Ombudsman decision DRN-6132091 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Credit file reporting, Mortgage administration

In the Ombudsman’s words

The interest rate applied to the mortgage for the six-year period from 7 January 2019Interest and rates

credit file reporting by Kensington from 31 October 2023 onwardsCredit file reporting

payments made to the managing agents (a company I’ll call S) by Kensington and added to the mortgageMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6132091.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.