Halifax Limited

Financial Ombudsman decision DRN-6123542 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jul 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

amend his credit fileCredit file reporting

refused to implement the settlement of his mortgage account or amend his credit fileMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6123542.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.