Revolut Limited

Financial Ombudsman decision DRN-6120077 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Apr 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

On 22 September 2025 Revolut gave Miss A notice that it would be closing her accountAccount closed or refused

Miss A complains that Revolut Ltd recorded a CIFAS marker against her nameCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6120077.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.