Oakbrook Finance Limited

Financial Ombudsman decision DRN-6116677 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Apr 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

Mr F complains that Oakbrook Finance Limited trading as Finio Loans reported information to the credit reference agencies (“CRAs”) that he says was inaccurate and unfair.Credit file reporting

Rules cited

FCA Consumer Duty (PRIN 2A)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6116677.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.