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PDL Finance Limited

Financial Ombudsman decision DRN-6099364 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Apr 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Payment delayed or failed

In the Ombudsman’s words

Mr D says that the result of all of this is that he made unnecessary travel, his credit file has been negatively impacted, and he has been hassled by debt collectors.Credit file reporting
The complaint Mr D complains about the length of time it took for PDL Finance Limited trading as “Mr Lender” to send him the funds in relation to a short-term loan.Payment delayed or failed

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6099364.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.