Barclays Bank UK PLC

Financial Ombudsman decision DRN-6079709 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Mar 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Data and privacy

In the Ombudsman’s words

Barclays then investigated Mr P’s fraud claim and decided he’d had likely made the transactions or authorised someone else to make them. Barclays took back the £600 it had paid Mr P.Unauthorised transaction

Mr P complains Barclays Bank UK PLC unfair loaded his details to a fraud database.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6079709.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.