Just Retirement Limited

Financial Ombudsman decision DRN-6063909 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Feb 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

he’s unhappy with the amount of interest charged to the loanInterest and rates

complains that Just Retirement Limited trading as Just hasn’t acted fairly in connection with a lifetime mortgage Mrs W took outMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6063909.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.