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TRANSUNION INTERNATIONAL UK LIMITED
Financial Ombudsman decision DRN-6056287 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Apr 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Identity checks and access
In the Ombudsman’s words
Once Mr L obtained a copy of his credit report, he found outdated associate links were showing, with individuals he no longer had financial associations with.Credit file reporting
Mr L complains about issues experienced with TransUnion International UK Limited when trying to access his credit report online.Identity checks and access
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6056287.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.