Firms › ZILCH TECHNOLOGY LIMITED ›
ZILCH TECHNOLOGY LIMITED
Financial Ombudsman decision DRN-6052831 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri May 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Zilch hadn’t provided him with clear information in relation to the fees that were applicable to the account.Charges and fees
Rules cited
Consumer Credit Act 1974, FCA DISP (Dispute Resolution)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6052831.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.