Hutchison 3G UK Limited

Financial Ombudsman decision DRN-6043423 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jan 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Complaint handling

In the Ombudsman’s words

Three told him they would end his fixed sum loan agreementAccount closed or refused

Mr M complains about how Hutchison 3G UK Limited trading as Three, treated himComplaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6043423.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.