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Aldermore Bank Plc

Financial Ombudsman decision DRN-6034108 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jan 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Mortgage administration

In the Ombudsman’s words

Aldermore Bank Plc has recently sought to exercise its right under J’s mortgage with it, to revalue one of J’s mortgaged properties.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6034108.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.