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Evergreen Finance London Limited
Financial Ombudsman decision DRN-6024035 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jan 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Support for vulnerable customers
In the Ombudsman’s words
Mr G complains that Evergreen Finance London Limited trading as MoneyBoat.co.uk (“MoneyBoat” irresponsibly lent to him.Irresponsible lending
I want to thank Mr G for sharing personal information with us, in particular about his health and disabilities. I’ve taken this into consideration when deciding his complaint and I’ve thought carefully about what he’s told us.Support for vulnerable customers
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6024035.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.