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Evergreen Finance London Limited
Legal entity: Evergreen Finance London Limited
Companies House 07669210, incorporated June 2011
244banking decisions
60.2%uphold rate
97not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 236 | 144 | 61.0% |
| Credit file reporting | 45 | 42 | 93.3% |
| Treatment in financial difficulty | 10 | 7 | 70.0% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2025-H2 | 41.0% | — | — | 237 |
| FOS | 2025-H1 | 28.5% | — | — | 289 |
| FOS | 2024-H2 | 35.0% | — | — | 193 |
| FOS | 2024-H1 | 25.3% | — | — | 126 |
| FOS | 2023-H2 | 38.4% | — | — | 59 |
| FOS | 2023-H1 | 40.1% | — | — | 95 |
| FOS | 2022-H1 | 37.2% | — | — | 76 |
| FOS | 2021-H2 | 28.7% | — | — | 72 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.