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LONDON & COUNTRY MORTGAGES LIMITED
Financial Ombudsman decision DRN-6015990 Upheld
Upheldoutcome, as published by the Ombudsman
£16,125redress stated in the decision
Wed Apr 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Mortgage administration
In the Ombudsman’s words
The crux of this complaint is that Mr and Mrs G feel they were given misleading information by L&C’s adviserProduct mis-sold
Mr and Mrs G complain that LONDON & COUNTRY MORTGAGES LIMITED (‘L&C’) gave them incorrect and misleading advice.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6015990.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.