Arval UK Limited
Financial Ombudsman decision DRN-6006426 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jan 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mr S complains that Arval UK Limited provided him with an unaffordable hire agreement.Irresponsible lending
I consider fair resolution here is for Arval to remove any adverse information it has reported to CRAs in relation to this hire agreement.Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6006426.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.