Clydesdale Bank Plc
Financial Ombudsman decision DRN-5974846 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Dec 31deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Mr P has said that a hard search was carried out on his credit file.Credit file reporting
Mr P complains that Clydesdale Bank Plc trading as Virgin Money gave him a lower credit limit than he expected and completed a partial balance transfer without his consent.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5974846.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.