Skipton Building Society

Financial Ombudsman decision DRN-5967905 Not upheld

Not upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Thu Mar 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Payment delayed or failed

In the Ombudsman’s words

Mr C complains that Skipton Building Society has incorrectly reported the taxable interest earned on his savings account held with it to HM Revenue and Customs (HMRC). He also complains that recent interest calculations are wrong.Charges and fees

In April 2025 Mr C’s interest payment of £612.35 was credited to his account late on 9 April 2025 due to what Skipton describes as a system error.Payment delayed or failed

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5967905.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.