CA AUTO FINANCE UK LTD

Financial Ombudsman decision DRN-5960778 Not upheld

Not upheldoutcome, as published by the Ombudsman

£718redress stated in the decision

Mon Mar 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees

In the Ombudsman’s words

Mr G complains about a motor finance agreement he has with CA Auto Finance UK LTD (CA Auto) and he believes the charges applied when he voluntary terminated the agreement were unfair.Charges and fees

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5960778.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.