Clydesdale Bank Plc
Financial Ombudsman decision DRN-5952716 Not upheld
Not upheldoutcome, as published by the Ombudsman
£5,700redress stated in the decision
Mon Dec 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Ms A has complained about a credit card Clydesdale Bank Plc (trading as “Virgin Money”) provided to her. She says she shouldn’t have been provided with this credit card as she already had a lot of debt and was therefore already struggling with her finances.Irresponsible lending
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5952716.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.