Firms › BMW Financial Services(GB) Limited ›
BMW Financial Services(GB) Limited
Financial Ombudsman decision DRN-5946353 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Mar 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
He’s also said it unfairly charged him for a missing V5C, although he returned it.Charges and fees
Mr R has complained that BMW FINANCIAL SERVICES (GB) LIMITED (‘BMWFS’) has unfairly recorded arrears on his credit file.Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5946353.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.