Barclays Bank UK PLC

Financial Ombudsman decision DRN-5944657 Not upheld

Not upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Thu Jan 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Interest and rates

In the Ombudsman’s words

shortly after responding to their complaint Barclays placed a restriction on their ability to withdraw funds from the accounts in EURFunds blocked or frozen

Mrs and Mr H complain that their savings account with Barclays Bank UK PLC didn’t earn interest for a long period of timeInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5944657.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.