Allied Irish Banks Plc

Financial Ombudsman decision DRN-5942774 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Dec 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Mortgage administration, Data and privacy

In the Ombudsman’s words

Mr L complains that Allied Irish Banks Plc won’t move his mortgage into his sole name following the death of the joint borrower.Mortgage administration

Mr L now complains that employees of AIB had accessed information about him and his account and passed it to Ms M’s executors without his consent.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5942774.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.