Equifax Limited

Financial Ombudsman decision DRN-5925668 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Dec 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

Mr M complains Equifax Limited are reporting inaccurate information on his credit fileCredit file reporting

Mr M says Equifax should be able to provide documentation from B and T such as Deeds of Assignments (DOA) or credit agreements detailing the legal and equitable interests associated with the accounts.Data and privacy

Rules cited

UK GDPR / Data Protection Act 2018, FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5925668.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.