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Blue Motor Finance Limited
Financial Ombudsman decision DRN-5886233 Not upheld
Not upheldoutcome, as published by the Ombudsman
£490redress stated in the decision
Thu Dec 04deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Blue Motor Finance was required to make reasonable and proportionate checks to ensure that any credit that it was going to provide to Ms U and her partner was sustainably affordable for them before entering into the hire purchase agreement.Irresponsible lending
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5886233.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.