Firms › Cabot Credit Management Group Limited ›

Cabot Credit Management Group Limited

Financial Ombudsman decision DRN-5878072 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Data and privacy, Service failure

In the Ombudsman’s words

Mrs N has raised concerns that Cabot has retained her data for too longData and privacy

it is my decision that Cabot’s offer to pay Mrs N £100 is a fair way to settle this complaintService failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5878072.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.