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Cabot Credit Management Group Limited

Financial Ombudsman decision DRN-5859647 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Complaint handling

In the Ombudsman’s words

Illegally reported the accounts to the credit reference agencies (CRA)Credit file reporting

Unhappy with Cabot’s answers, Mr L asked us to look into things.Complaint handling

Rules cited

FCA CONC (Consumer Credit sourcebook), FCA DISP (Dispute Resolution), Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5859647.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.