Wealthify Limited
Financial Ombudsman decision DRN-5832441 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
Wealthify reviewed Mr W’s account and subsequently made the decision to close it in June 2024.Account closed or refused
registered a CIFAS marker against himCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5832441.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.