Barclays Bank Plc
Financial Ombudsman decision DRN-5827774 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Fri Oct 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Credit file reporting
In the Ombudsman’s words
Barclaycard ended the promotional rate after a late payment in December 2024Interest and rates
remove the late payment entries it had reported to the credit reference agencies (CRAs)Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5827774.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.