Firms › Evergreen Finance London Limited ›
Evergreen Finance London Limited
Financial Ombudsman decision DRN-5822139 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jan 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Support for vulnerable customers
In the Ombudsman’s words
Mr J complains that Evergreen Finance London Limited trading as MoneyBoat.co.uk irresponsibly lent to him.Irresponsible lending
Mr J also said he was vulnerable and dealing with mental health challenges at the time, and MoneyBoat shouldn’t have lent in the circumstances.Support for vulnerable customers
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5822139.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.