Barclays Bank Plc
Financial Ombudsman decision DRN-5821925 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Mar 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Complaint handling
In the Ombudsman’s words
Mr T says Barclays Bank UK PLC (‘Barclays’) didn’t approve a loan he applied for, and it won’t provide full information about why this was.Irresponsible lending
Mr T complained to Barclays about the rejection of the loan and the lack of information that been provided to him about it.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5821925.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.