Barclays Bank UK PLC

Financial Ombudsman decision DRN-5781557 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Oct 08deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Interest and rates

In the Ombudsman’s words

Mr K complains that Barclays Bank UK PLC closed his account without giving him notice of its intention to do so.Account closed or refused

He recommended that (in addition to the £175 the bank had offered), Barclays should also pay interest at 8% on the account balance for 48 days.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5781557.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.