PayPal UK Ltd

Financial Ombudsman decision DRN-5775430 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Sep 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Irresponsible lending

In the Ombudsman’s words

Mr O is also unhappy that PayPal have restricted his access to his account.Funds blocked or frozen

Mr O complaints that PayPal UK Ltd provided him with a line of credit without assessing whether he could afford to repay that credit.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5775430.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.