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Link Financial Outsourcing Limited
Financial Ombudsman decision DRN-5763797 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Mar 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Interest and rates
In the Ombudsman’s words
Miss M has complained that Link Financial Outsourcing Limited trading as Asset Link Capital (No.9) (“Link”) gave her finance – which Link is now responsible for without carrying out sufficient affordability checks.Irresponsible lending
Miss M is also concerned with the cost of the loan as the interest rate was variable and so her repayments increased beyond what the agreement said she would need to pay.Interest and rates
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5763797.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.