Bamboo Limited

Financial Ombudsman decision DRN-5763141 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Oct 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mrs H has complained about a loan Bamboo Limited (“Bamboo”) provided to her. She effectively says that the loan was unaffordable and that Bamboo failed to conduct proportionate checks, so should have done more before providing her with this loan.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5763141.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.