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Bamboo Limited
Legal entity: Bamboo Limited
FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 05629336, incorporated November 2005
170banking decisions
38.2%uphold rate
105not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 148 | 62 | 41.9% |
| Credit file reporting | 21 | 14 | 66.7% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2025-H2 | 15.1% | — | — | 128 |
| FOS | 2025-H1 | 18.0% | — | — | 131 |
| FOS | 2024-H2 | 21.0% | — | — | 142 |
| FOS | 2024-H1 | 25.0% | — | — | 119 |
| FOS | 2023-H2 | 34.0% | — | — | 86 |
| FOS | 2023-H1 | 32.0% | — | — | 78 |
| FOS | 2022-H2 | 37.0% | — | — | 76 |
| FOS | 2022-H1 | 64.5% | — | — | 71 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.