Topaz Finance Limited

Financial Ombudsman decision DRN-5746129 Upheld

Upheldoutcome, as published by the Ombudsman

£400redress stated in the decision

Fri Sep 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

He asked for a payment breakTreatment in financial difficulty

unfairly reported arrears for their buy to let mortgage in November 2024Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5746129.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.