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Cambridge & Counties Bank Limited
Financial Ombudsman decision DRN-5641217 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jul 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Mortgage administration
In the Ombudsman’s words
They complain the loan was mis- sold as CCBL told them that a family member could live at the mortgaged property.Product mis-sold
Mrs R and Mr S complain that Cambridge & Counties Bank Limited (CCBL) unfairly required them to repay a commercial loan.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5641217.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.