Tandem Motor Finance Limited

Financial Ombudsman decision DRN-5594786 Upheld

Upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Wed Aug 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

remove any adverse information Mr D’s credit file in relation to the agreement.Credit file reporting

Mr D complains about the quality of a used car he acquired through a hire purchase agreement with Tandem Motor Finance Limited (‘Tandem’).Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5594786.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.