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Tandem Motor Finance Limited
Legal entity: Tandem Motor Finance Limited
Companies House 07213812, incorporated April 2010
62banking decisions
48.4%uphold rate
32not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 37 | 14 | 37.8% |
| Product mis-sold | 14 | 5 | 35.7% |
| Credit file reporting | 11 | 10 | 90.9% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2025-H2 | 47.2% | — | — | 125 |
| FOS | 2025-H1 | 30.8% | — | — | 175 |
| FOS | 2024-H2 | 29.0% | — | — | 78 |
| FOS | 2024-H1 | 33.3% | — | — | 74 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.