Barclays Bank Plc
Financial Ombudsman decision DRN-5594156 Not upheld
Not upheldoutcome, as published by the Ombudsman
£30redress stated in the decision
Fri Jul 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Mr C complains that Barclays Bank UK PLC, trading as Barclaycard, hasn’t set up a payment plan on his credit accountTreatment in financial difficulty
Barclaycard is required to report true and accurate information about Mr C’s account to the credit reference agencies.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5594156.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.