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NATIONAL WESTMINSTER BANK PUBLIC LIMITED COMPANY
Financial Ombudsman decision DRN-5577395 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jul 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Charges and fees
In the Ombudsman’s words
Mr L complains that National Westminster Bank Public Limited Company trading as Ulster Bank lent to him irresponsibly.Irresponsible lending
He said he had “remained at the upper limit of [his] overdraft for a prolonged period and has incurred significant charges of interest as a result.”Charges and fees
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5577395.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.