Firms › Oodle Financial Services Limited ›
Oodle Financial Services Limited
Financial Ombudsman decision DRN-5575780 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Sep 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty
In the Ombudsman’s words
Mr R, through his representative, complains that Oodle Financial Services Limited (“Oodle”) lent to him by approving a car finance agreement he could not afford.Irresponsible lending
Unfortunately, Mr R suffered salary cuts and periods of unemployment during Covid 19 and so got into arrears. The account notes from Oodle show me that it gave him more than one payment holiday and/or agreed to arrangements to pay for most of the lending relationship until a default notice was issued on 6 June 2022.Treatment in financial difficulty
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5575780.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.